Shipping & Delivery Details
UK Delivery
All UK orders placed before 12pm Monday to Friday will be shipped the same working day. Any orders placed after this cut-off will be dispatched the following day. All orders placed after 12pm on a Friday will be processed and dispatched the following Monday.
A tracking number for your order will be included with your delivery confirmation email; this can be used to track the progress of your delivery. If no one is available to sign for delivery, your order will be returned to your local delivery office for collection or redelivery.
Standard UK Shipping
We offer free delivery for all orders within the UK over £250. For orders below £250 we charge £5 with orders delivered in 2-3 working days. The courier for this service is Yodel.
Next Business Day UK Shipping
Next Business Day UK delivery costs £8 per order. If you opt for our Next Day service, it will be sent with UK Mail, part of the DHL group. This is a signed for delivery service that we trust to deliver your order to you as soon as possible. If you place your order with us before 12pm, DHL aims to deliver it to you the next day. Please note that if you are shipping to the Highlands, British Isles or Northern Island, delivery will take 2 working days.
European Delivery
European delivery costs £25 per order. This price does not include any import duties or local taxes, for which the recipient is responsible. We ask that all orders include a telephone number so that our courier can contact you with any queries regarding your delivery.
USA/Canada Delivery
Delivery in the US and Canada costs £25 per order. This price does not include any import duties or local taxes, for which the recipient is responsible. We ask that all orders include a telephone number so that our courier can contact you with any queries regarding your delivery.
Australasia Delivery
Shipping for orders to Australia and New Zealand costs AUD $50 per order. This price does not include any import duties or local taxes, for which the recipient is responsible. We ask that all orders include a telephone number so that our courier can contact you with any queries regarding your delivery.
Rest Of The World Delivery
We ship orders to most addresses outside Europe, USA and Canada, which costs $40 per order. This price does not include any import duties or local taxes, for which the recipient is responsible. We ask that all orders include a telephone number so that our courier can contact you with any queries regarding your delivery.
Sale Items
Although we work to get your orders to you as quickly as possible, please note that during busy sale periods, orders may take a little longer to be dispatched. If you have any questions about your order or delivery, please contact customerservice@lilyandlionel.com.